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"We want to deeply apologize for any inconvenient this complete state of affairs might have created. Might you please observe these steps to reboot your console. Might you please strive the steps under with the intention to repair your challenge and tell us the updates . Step 1 : Settings > gadgets and streaming > blue ray > persistent storage > clear 3 times > restart console and examine once more Step 2 : Flip off your console and router > unplug energy cords > wait 30 seconds > plug the facility wire again in > activate each gadgets and examine once more . Step 3 : Take away your profile from the console > restart your console > sign up together with your account and double examine . If none of those steps fastened your challenge our final step will probably be reset : Go to settings > system settings > console information > reset console > maintain my video games and apps > double examine." submitted by /u/MothCanDraw |